Wednesday, January 20th, 2010
In a business world where change is constant, knowledge becomes an essential asset for any organization. Survival and growth require the development of solutions that will optimize collaboration and knowledge management.
Focussing on this topic we recently produced our first whitepaper. It analyses the benefits associated with the introduction of Enterprise 2.0 solutions, and positions the collaborative management of knowledge as a stable and lasting solution, especially in these times of economic tumult.
Read the full article at blog.whatever-company.com
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Saturday, May 2nd, 2009
The best place for your employees to learn professional social media is inside the company. Thomas Vanderwal was right when he told me that social media adoption is all about comfort. Most employees are intimidated by the openness and transparency of social media.
By launching these tools internally–within teams, departments, divisions, business units, etc.–you acculturate your employees in controlled, comfortable environments. You can train them, educate them, watch them, and even (horrors!) let them make a few mistakes. Once your employees get used to using social software inside the company, it’s easy and natural for them to expand their interactions to include customers, channel partners, and even the general public.
Read the full article at michaeli.typepad.com
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Tuesday, April 14th, 2009
Messaging with the boss much? Maybe you ought to be. Workers who have strong communication ties with their managers tend to bring in more money than those who steer clear of the boss, according to a new analysis of social networks in the workplace by IBM (IBM) and Massachusetts Institute of Technology.
Read the full article at www.businessweek.com
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Wednesday, April 1st, 2009
I’ve been back reading through blogs, presentations, articles, tweets and well just about every thing I can manage over the last week to resolve questions in my head as to why so many Social Media “Experts” or “Gurus” seem to think of social media as breaking down walled gardens (silos) and destroying hierarchies inherent in much of culture, business and online systems – and that this is a good thing or indeed what is actually happening?
Read the full article at www.exponere.com
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Thursday, March 12th, 2009
The last couple of years I have had many conversations with a broad selection of mid-sized to large organizations. Some of these are customers of mine or potential customers while others are conversations I have had, but all having the similar discussion about social tools in the enterprise. What follows is a collection of snippets from those conversations regarding Microsoft SharePoint 2007, most are not publicly attributed as they were not intended to be “on the record”.
Read the full article at www.personalinfocloud.com
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Thursday, January 1st, 2009
Cisco, Chambers argues, is the best possible model for how a large, global business can operate: as a distributed idea engine where leadership emerges organically, unfettered by a central command.
Chambers wants nothing less than a total redesign of the corporation as we know it. Starting at the top: “You won’t have to depend on the CEO anymore.” About those Cisco execs who left, he says he came to realize that “some people need a command-and-control environment.” But that’s not the way of the future: “We now have a whole pool of talent who can lead these working groups, like mini CEOs and COOs. We’re growing ideas, but we’re growing people as well.” In fact, he says, “where I might have had two potential successors, I now have 500.”
Read the full article at www.fastcompany.com
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Monday, November 24th, 2008
“A recent Computerworld article, Wikis that work: Four IT departments get it right, provides early adopters success stories at Enel, ShoreBank, NYK, and SAP. The first two used Traction Team Page, NYK used Atlassian’s Confluence and the SAP example did not mention a vendor. This is a comprehensive article that goes into good detail on each example. I recommend looking at the complete coverage.”
Read the full article at billives.typepad.com
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Thursday, November 20th, 2008
Some companies have a much better appreciation of how to apply Web 2.0 than others. The projects described here have been selected to represent the diversity of innovations that fit under that broad heading. Some, such as Dell and PlusNet, show companies using Web 2.0 tools to find out how they can serve their customers better. Others, like Wachovia Bank and Best Buy, demonstrate the ability of Web 2.0 tools to help organisations work together better, document their implicit knowledge and even improve social cohesion.
But every example shows why it is imperative for enterprise IT departments to reach an understanding of Web 2.0, from both a technical and social perspective. Indeed, the advent of Web 2.0 gives IT a unique opportunity to become more innovative, more creative and a more valuable part of business. By enabling collaboration and fostering community, they can inject major value to the activities of business units as diverse as marketing, customer service and business development.
Read the full article at www.information-age.com
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