Monday, April 20th, 2009
The advice to derive from this research? Shut down your expensive document databases; they tend to do more harm than good. They are a nuisance, impossible to navigate, and you can’t really store anything meaningful in them anyway, since real knowledge is quite impossible to put onto a piece of paper.
Yet, do maintain your systems that help people identify and contact experts in your firm, because that can be beneficial, at least for people who lack experience. Therefore, make sure to only give your rookies the password.
Read the full article at blogs.harvardbusiness.org
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Tuesday, January 27th, 2009
Where does knowledge management fit in this climate for law firms? Key points:
- The efficiency gains from KM should be welcomed when clients are more likely to challenge every item on the bill.
- With layoffs (whether formal or performance-based) it is important to transfer the knowledge from individual lawyers to teams of lawyers.
- KM can allow senior lawyers to delegate more to junior lawyers, allowing the senior lawyers to focus on client relationships.
- Use KM to increase the level of client service.
- With extra capacity is some areas, it is a great time for law firms to use that capacity on knowledge management activities.
- Focus on expanding the use of existing systems instead of going out and purchasing something new.
Read the full article at kmspace.blogspot.com
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Tuesday, January 13th, 2009
“Phil, it’s not as simple as you think. Organizations are living, breathing organisms. They are like people – with their own histories, dreams, desires, jealousies, traditions and habits. And they are made up of people, no two of whom are alike, while at the same time they share certain beliefs, values and behaviours. That all wraps up into what we call our “corporate culture,” and it’s worth more to us than a thousand desktop computers or a million mission statements. It’s what makes us a cohesive whole, a team-based organization that is not tripping over itself every second of every day.”
Read the full article at www.pmctraining.com
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Tuesday, December 16th, 2008
This post by John Tropea gives us a good look at Enterprise 2.0 through the lens of knowledge management using these newer tools.
Read the full article at libraryclips.blogsome.com
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Tuesday, November 18th, 2008
“Today, every larger company has locations spread geographically, and even if it is the same company, usually applying the same business rules, one will find that some of these remote locations are more successful than others.”
Read the full article at barthox.wordpress.com
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